Shipping-

• Shipping is a flat $7 for orders $74.99 and under. We are pleased to offer Free Shipping for orders $75 or more!

Shipping times may vary though the year. Please allow 10 business days for us to ship your items. However, in most cases we get them out within a day or two. If you need an item quickly, please don’t hesitate to contact us before purchasing.  

In Store Pick-up-

• For our hometown customers, we are happy to provide local in-store pick-up! Please select the appropriate box at checkout. 

Return & Refund/Credit Policy- 

I want you to love your Water Tower Boutique Purchase. Let us know how we can help you! We truly want to dress you well. 

Online Purchases:

-Returns For Items Purchased Online-

Returns by mail are accepted by mail when postmarked within 14 calendar days of receiving your items. Returns must include your original packing slip. We hold firm to our return policy times due to the quick turnaround of styles and seasons. Return conditions are outlined below.

Orders may not be canceled at any time. I strive for a very fast turnaround time, and in order to do so, orders will not be canceled. You are welcome to return your purchase accordingly.  

 -In Store Purchases-

Starting January 2024, all purchases made In Store will only be issued store credit. Your purchase price will be added onto a store gift card which will not expire. 

In Store Purchase returns must be returned within 14 calendar days and subject to the return conditions outlined below. 

-Return Conditions-

Items must be in new, unworn condition with tags attached. Items returned which have issues such as,but not limited to, smoke,stains, pet hair, etc will not be accepted. If we receive an item that is not in this condition, items will be shipped back at your expense. Shipping costs are non-refundable. We will not refund for (but not limited to) failure to use coupon codes, price changes, shipping costs of multiple orders placed, etc. In the event that you recieve an item with a defect or issue, we will make the situation right. However, you must contact us within the return time specified. All sale items are final sale and will not be able to be returned/exchanged.